If you are facing any difficulty in depositing and contributing to the Donation of Dam Fund, you can lodge complaint at SBP’s helpline number and email address:
Phone Number: +92-21-111-727-273
Email Address: cpd.helpdesk@sbp.org.pk / donations.dams@sbp.org.pk
Please provide the following details for any suspected serious misconduct or any breach or suspected breach of law or regulation that may adversely impact the bank. Please note that you may be called upon to assist in he investigation, If required
Note: Please follow the guidelines as laid out in the Whistleblowing policy
Email: Complaints@pomicro.com
Phone Number: 021- 34300382
Complaint Resolution Officer: Junaid Khaliq
Contact Number: 0309-2228153
Or you can send written complaints on below given address:
LOLC Microfinance Bank Limited
Park View Plaza, Bearing np.6300, Near Hotel Royal Palace, Jehlum Road, Chaklala Cantt, Rawalpindi
In case you are not satisfied with your complaint’s resolution, You may approach SBP for redress of your grievances by following means:
Through Surface Mail to:
Director Consumer Protection Department State Bank of Pakistan I.I. Chundrigar Road Karachi
Or send your complaint through the electronic complaint form
http://www.sbp.org.pk/cpd/CPD.asp
You may also contact us at our Customer Facilitation Centre at the following numbers for assistance.
021- 99218148 (For general banking-related complaints)
Fax:
92-21-99221160
92-21-99221154
Or email at:
cpd.helpdesk@sbp.org.pk
Our team is always at the your service and we look forward to receiving your enquiries. Please feel free to contact us using the details below or send us your email address to receive information about our products and services.
LOLC Microfinance Bank was formerly known as Pak Oman Microfinance Bank Limited (the Bank).The Bank was incorporated on 09 March 2006 as a public limited company under the Companies Ordinance, 1984 (repealed with the enactment of the Companies Act, 2017 on 30 May 2017) and was licensed by the State Bank of Pakistan (SBP) on 12 April 2006.
UAN:
021-111-115-652
Phone:
+92-21-34300381-85
Registered Office address:
Park View Plaza, Bearing 6300-Near Hotel Royal Palace, Jhelum Road, Chaklala Cantt, Rawalpindi.
The proper handling and protection of personal information is an important social responsibility. As a result, LOLC Microfinance goes above and beyond to ensure that clients’ personal information is used appropriately and protected by industry standard security methods.
