Key Responsibilities

  • Achieve the assigned liabilities targets in order to fulfill the bank’s objectives in alignment with the set business plans.
  • Proactively manage relationships with existing and target customers.
  • Meet internal service standards and ensure no service related complaints are received from customers.
  • Providing updates and information regarding changes in interest rates, and other relevant financial matters.
  • Addressing client inquiries, concerns, and providing prompt resolutions to issues.
  • Collaborating with other departments within the bank to facilitate smooth operations and enhance customer satisfaction.
  • Develop and nurture strategic relationships with the clients to ensure that the Bank maximizes on the Business potential/wallet size of the customer.
  • Continually recommend improvements and adaptations to existing systems, processes, and structures in order to ensure current and future viability of the relationships.
  •  Ensure compliance in sales, service, and delivery to customer particularly in context of Know Your Customer (KYC) & Anti Money Laundering (AML) in accordance with LOLCMFB policies.
  • Any other tasks as assigned by the Immediate Supervisor/Senior Management.

Required Skills Set for the Position

  • Analytical and presentation skills for pitching proposals and responses to Request for Proposals.
  • Good Communication and interpersonal skill
  • Demonstrate good knowledge of financial institutions and professional bodies.

Job Specification

  • Graduate in Business Administration/ Marketing or any other relevant degree.
  • 4-5 years’ experience in a liability sales role.

Personal Details

Work Experience

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